# End User Services \(OFFICIAL\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ministry of Defence](/buyers/ministry-of-defence/contract-awards)
- Contract winner: [Computacenter \(UK\) Limited](/contract-winners/computacenter-uk/public-sector-contract-awards)
- Award value: £194,098,865
- Tender value: £194,098,865
- Award date: 20 December 2023
- Published: 2 February 2024
- Contract start: 1 January 2024
- Contract end: 31 December 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 9e530176-1af3-4816-832e-38150c059226-720016
- OCID: ocds-b5fd17-1d37841c-0642-46d6-bcc4-9fd8c3001b65

## Description

The Ministry of Defence requires Digital services across Defence to support tens of thousands of laptops and desktop computers worldwide\. Providing Workplace services, Foundation services, User Support services, Device and Peripheral procurement, Application packaging, Local Cloud Services and Service Management, Test and Integration\. Workplace services\. Provision, management and maintenance of the environment for User Access Device \(UADs\) and application distribution\. Foundation services\. Management of users, accounts and UADs using an Active Directory service\. User Support Services\. Undertaking break-fix of UADs and related support to users\. Devices and Peripherals\. Provision, including the procurement, build, distribution and lifecycle management of all approved Authority, UAD types and peripheral hardware\. Application packaging\. Packaging of applications for the workplace environment and related updates, including supporting the lifecycle management of packaged applications with Application Owners, including but not limited to build integration, testing and security accreditation\. Local Cloud Services \(LCS\) \(Optional\)\. Provision of EUS services to a limited number of overseas LCS locations \(including associated local infrastructure\)\. Service management, test and integration for EUS services\.

## Related contract awards

- [708422450 - Provision of Underwater Engineering Services Lot 1 CF CN](/contracts/ocds-b5fd17-7beb5a48-accd-4502-bc39-823bb78eef35): Ministry of Defence
- [708422450 - Provision of Underwater Engineering Services Lot 2 CF CN](/contracts/ocds-b5fd17-3e3c670c-99a9-4ba5-ae65-ee9bea6ed89a): Ministry of Defence
- [Provision of Crypto Services for the Air Crypt Key Service Centre](/contracts/ocds-b5fd17-61b14c2b-286d-4446-aa37-9e11ecf8f1d4): Ministry of Defence
- [Dell Pro 15 Laptop Devices](/contracts/ocds-b5fd17-f7bdf014-1405-4b7e-aec0-dbef6cef0353): Met Office
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- [DDaT26265 - Business process modelling platform](/contracts/ocds-b5fd17-7544131f-383e-4de8-b100-8ce88d2bd264): UK SHARED BUSINESS SERVICES LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9e530176-1af3-4816-832e-38150c059226-720016)
