# For Transparency Purposes Only: Future Service Delivery Contract \(FSDC\): Provision of Armed Forces Pay, Pensions and Military HR and Administrative Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [MINISTRY OF DEFENCE](/buyers/ministry-of-defence/contract-awards)
- Contract winner: SHARED SERVICES CONNECTED LTD
- Award value: £294,190,913
- Tender value: £294,190,913
- Award date: 18 December 2019
- Published: 17 February 2021
- Contract start: 1 June 2020
- Contract end: 31 May 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 55323045-1c0b-4594-a0d6-53c58020cade-413927
- OCID: ocds-b5fd17-1dfcfceb-e6e0-461b-b2d5-1c909a8fe68a

## Description

Future Service Delivery Contract \(FSDC\): Provision of Armed Forces Pay, Pensions and Military HR and Administrative Services\. The FSDC will cover the armed forces and veterans Defence Business Services \(DBS\) services that are currently outsourced, which at a high level consist of: \(a\) a variety of personnel support services for the Royal Navy, Army and Royal Air Force, in the form of Joint Personnel Administration \(JPA\), which is the MOD's current Military Payroll and Expenses HR system, and Pensions; and \(b\) the development and maintenance of a range of supporting Information System \(IS\) applications and elements of IS infrastructure\. This FSDC contract will: \(a\) deliver the services in scope; \(b\) enable the radical transformation and modernisation of these services; and \(c\) continually develop change management and ways of working\.

## Related contract awards

- [Dynatrace Licence &amp; Support Renewal 26-27](/contracts/ocds-b5fd17-e5126342-2f9f-45d2-b572-352f9478c3e4): Ministry of Defence
- [715891473-Provision of Ambient Noise Prediction System](/contracts/ocds-b5fd17-bf570d97-ddbf-4d9b-991c-ae30a8821dbd): Ministry of Defence
- [AWARDED CONTRACT - 715979485 - Gartner Executive Program Guided Team Services - Team Leader and Advisor Member Licences](/contracts/ocds-b5fd17-3b2c3228-6744-4a0d-b817-d70d9b8303b3): Ministry of Defence
- [Cabinet Office Call Off from Independent Shared Service Centre 2 \(ISSC2 Framework\)](/contracts/ocds-b5fd17-4715f4c6-b963-45d5-8331-ef7e49ce75e0): Cabinet Office
- [Provision of Permanent Recruitment Partner](/contracts/ocds-b5fd17-992b4747-258f-42df-968d-8303e510d5b7): Crown Commercial Service
- [703671450-Officer Virtual Assessment Platform](/contracts/ocds-b5fd17-029d581e-3eab-4813-bae1-f6f3d45c6e13): Ministry of Defence

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/55323045-1c0b-4594-a0d6-53c58020cade-413927)
