# Microsoft Unified Support Services

> A sourced UK public sector contract award published by H M Revenue &amp; Customs.

## Key facts

- Buyer: [H M Revenue &amp; Customs](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [Microsoft Limited](/suppliers/microsoft/public-sector-contract-awards)
- Award value: £2,150,696
- Tender value: £2,150,696
- Award date: 22 December 2022
- Published: 6 January 2023
- Contract start: 29 December 2022
- Contract end: 28 December 2023
- Stage: awarded
- Procurement category: services
- Notice ID: eb9a8f59-d1ac-4cda-80e1-fe4345696d06-603410
- OCID: ocds-b5fd17-1e44eac8-81c0-4882-9b0f-fe0f42e8c6a1

## Description

This contract is for the provision of technical support for business critical Microsoft applications including but not limited to Windows, the office suite of applications and Azure Cloud\. The service provides incident management, problem management and support for strategic service improvements\. Contract term is 12 months\. Call Off from Crown Commercial Services, RM1557\.13, G-Cloud-13, Framework Agreement\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/eb9a8f59-d1ac-4cda-80e1-fe4345696d06-603410)
