# CBC-0831-H-LP Mystery Shopper - AWARD

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Central Bedfordshire Council](/buyers/central-bedfordshire-council/contract-awards)
- Contract winner: Public Perspectives Ltd
- Award value: £4,950
- Tender value: £4,950
- Award date: 13 February 2018
- Published: 9 April 2018
- Contract start: 14 February 2018
- Contract end: 28 March 2018
- Stage: awarded
- Procurement category: services
- Notice ID: efd9abd7-b3dc-48e5-b99e-c47ba5000a69-209764
- OCID: ocds-b5fd17-1fda0408-aec6-47fa-ae32-d77bea10723d

## Description

You are being invited to tender to deliver a mystery shopper exercise for Central Bedfordshire Council \(CBC\)\. The council is seeking a view of customer experience on which to base recommendations across the organisation and information should be presented according to that aim\. This exercise is not designed to target specific services for improvement, however where services are providing exemplary customer service, this should be identified\.

## Related contract awards

- [CBC-1682-FA-LS-FC-58-ZH 35 Upper Shelton - AWARD](/contracts/ocds-b5fd17-b1d54836-c986-42ea-a148-c453cb14ca6f): Central Bedfordshire Council
- [CBC-2078-Q-DS Maythorn - Main Kitchen Refurbishment - AWARD](/contracts/ocds-b5fd17-323327cd-0ff0-4cdb-bf40-6fa13ffd1053): Central Bedfordshire Council
- [CBC-2148-Q-SM WFS A&A - AWARD](/contracts/ocds-b5fd17-0183b2b4-2981-40a1-839f-17faea9885f5): Central Bedfordshire Council
- [ENQ980- Public Consultation and Engagement Services](/contracts/ocds-b5fd17-3ec59442-99cb-451f-81bf-ebffa2d2b1a4): DERBY CITY COUNCIL
- [Market Research into Carbon Cutting](/contracts/ocds-b5fd17-236e6226-3b5f-4648-8c40-960a58161906): Basingstoke & Deane Borough Council
- [Annual Travel Survey 2023-24](/contracts/ocds-b5fd17-aa526727-de66-4d74-a6be-736d9cff55b1): South Yorkshire Mayoral Combined Authority Group

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/efd9abd7-b3dc-48e5-b99e-c47ba5000a69-209764)