# ServiceNow Unity Integrations

> A sourced UK public sector contract award published by H M REVENUE & CUSTOMS.

## Key facts

- Buyer: [H M REVENUE & CUSTOMS](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: Capgemini Uk Plc
- Award value: £1,417,804
- Tender value: £1,417,804
- Award date: 13 August 2026
- Published: 19 August 2026
- Contract start: 14 August 2026
- Contract end: 30 November 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 2781660c-f048-419e-97c7-09e81ff45117-911234
- OCID: ocds-b5fd17-202968f5-aee5-48aa-9024-41bd9826b2b7

## Description

HM Revenue & Customs \(HMRC\) has awarded a contract for the design, build and implementation readiness of ServiceNow-based case management and knowledge management capabilities for the Unity Programme\. The services include discovery and design activities, ServiceNow portal development, HR, Finance and Procurement case management configuration, platform integrations with SAP and ServiceNow environments, identity and access management capabilities, testing, knowledge transfer and transition support\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2781660c-f048-419e-97c7-09e81ff45117-911234)