# Consumer and Travel Trade Claims Handling

> A sourced UK public-sector contract award published by The Civil Aviation Authority.

## Key facts

- Public buyer: [The Civil Aviation Authority](/buyers/civil-aviation-authority/contract-awards)
- Published: 25 May 2020
- Contract start: 1 September 2020
- Contract end: 31 August 2024
- Stage: open_tender
- Procurement category: services
- Notice ID: ced9aec2-7332-4229-a483-3d787e53173a-360596
- OCID: ocds-b5fd17-20cb7d34-dfd3-4945-ad86-e69bb4d5fc63

## Description

Provision of services needed in the event of an ATOL crisis - including Consumer and Travel Claims Management, call center facility

## Related contract awards

- [FACILITATION OF SUBSTITUTE TRAVEL SERVICES FOR CONSUMERS \(FULFILMENT\)](/contracts/ocds-b5fd17-febe4f93-18c9-43c7-83a3-e78503785cf5): The Civil Aviation Authority
- [Consumer and Travel Trade Claims Handling](/contracts/ocds-b5fd17-0fceb754-4a8e-4dc4-bee7-433d37ff3d20): The Civil Aviation Authority
- [FACILITATION OF SUBSTITUTE TRAVEL SERVICES FOR CONSUMERS \(FULFILMENT\)](/contracts/ocds-b5fd17-56935204-0544-4a62-9e24-188761529961): The Civil Aviation Authority
- [Taxi and MPV \(1-8 seats\) - Taxi and MPV \(1-8 seats\)](/contracts/ocds-b5fd17-26e76725-0f7a-4eff-b015-26e73dabe7e2): East Sussex County Council
- [Replacement External and Internal Doors within the Cambourne Community Hub Building\.](/contracts/ocds-b5fd17-e242dacd-df16-4762-a4f7-52223e7504b7): Community Centre
- [Construction of a new bus depot in Kitts Green](/contracts/ocds-b5fd17-1b190647-88d2-4ea5-a5a0-b8b86f6b7daa): West Midlands Combined Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ced9aec2-7332-4229-a483-3d787e53173a-360596)