# Software and Hardware Managed Service Provision

> A sourced UK public sector contract award published by The Police ICT Company.

## Key facts

- Buyer: The Police ICT Company
- Supplier: [Risual Limited](/suppliers/risual/public-sector-contract-awards)
- Award value: £2,000,000
- Tender value: £6,000,000
- Award date: 8 January 2021
- Published: 15 February 2021
- Contract start: 1 February 2021
- Contract end: 31 January 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 003464fe-5c10-476a-ad03-07fdeb744dc8-413057
- OCID: ocds-b5fd17-20ebf2db-651e-4a7b-839c-b9f4e53e83df

## Description

The Police ICT Company has established a Single Provider Framework Agreement for the provisions of Software and Hardware Managed Services with Risual Ltd\. This will be for a period of 4 years \(with an initial term of 3 years and the option for the Police ICT Company, acting in its sole discretion, to extend for a further 1 year\)\. The Framework Agreement will be the overarching agreement between the Company and the successful provider, Risual Ltd, and which describes the available services, deliverables and goods which the Customer and Customer may order under a Call Off Contract\. The Framework Agreement will be available for use by the Company and other Contracting Bodies as listed\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/003464fe-5c10-476a-ad03-07fdeb744dc8-413057)
