# Black Country Impact - Introduction to Customer Services - AWARD

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Black Country Business
- Contract winner: Steps to Work \(Walsall\) Ltd
- Award value: £0
- Award date: 11 September 2017
- Published: 11 September 2017
- Contract start: 11 September 2017
- Contract end: 10 March 2018
- Stage: awarded
- Procurement category: services
- Notice ID: 0306d32b-29c5-467a-ac27-69dbc1da01ba-169993
- OCID: ocds-b5fd17-2120e2f6-b7d7-4b62-b4b2-c7ed4b08b9bd

## Description

Service provider will be required to deliver a course aimed at 16-29 year olds not in employment, education or training \(NEET\) who have an interest in seeking employment in the Customer Services industry\. Service provider will provide a Customer Services programme which will give participants the knowledge, understanding and experience of dealing with customers in any environment or to recognise existing good practice, to assist them in this area of work\.

## Related contract awards

- [DUD - Right to Buy Valuation Service - AWARD](/contracts/ocds-b5fd17-344d78c5-7d6e-4f01-a5ba-b1a393c2c85a): Black Country Business
- [DUD - The Provision of Major Adaptations and Housing Assistance Works \(Lots 1 to 15\) - AWARD](/contracts/ocds-b5fd17-aa37c8f0-4e87-46b3-a301-d381317476cf): Black Country Business
- [DUD - Central Heating & Boiler Replacement Contract - AWARD](/contracts/ocds-b5fd17-4adb1b48-3ccc-4efe-8722-d7b2615ce424): Black Country Business
- [WP3879 - Provision of employment and community-based support to economically inactive residents - AWARD](/contracts/ocds-b5fd17-1998a5fe-2798-48da-8227-725c4e72c1b9): Walsall Council e-Tendering
- [Black Country Impact - 16-19 Year Old Young Mums Up Skilling Tuition - AWARD](/contracts/ocds-b5fd17-d7d85f45-00f1-4b00-b9a2-25521699a90b): Black Country Business

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0306d32b-29c5-467a-ac27-69dbc1da01ba-169993)