# Out of Hours and Make Safe

> A sourced UK public sector contract award published by GATEWAY HOUSING ASSOCIATION LIMITED.

## Key facts

- Buyer: [GATEWAY HOUSING ASSOCIATION LIMITED](/buyers/gateway-housing-association-limited/contract-awards)
- Supplier: [Morgan Sindall Property Services Limited](/suppliers/morgan-sindall-property-services/public-sector-contract-awards)
- Award value: £300,000
- Tender value: £300,000
- Award date: 21 March 2025
- Published: 7 July 2025
- Contract start: 24 March 2025
- Contract end: 24 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: cdcb3f3e-ff2d-455e-930e-8014047019c0-853012
- OCID: ocds-b5fd17-219f0778-9e9a-46f1-a10e-34e8ab5886e2

## Description

Gateway Housing Association has awarded a contract for the provision of an out of hours call handling and 'make safe' repairs service \(including bank holiday and relief cover during periods of staff training\) to support the delivery of services to residents\. The initial contract term is for twelve \(12\) months, with an optional twelve \(12\) months plus twelve \(12\) months extension available\. The maximum contract term is thirty-six \(36\) months with no further option to extend\. Additional information: The Contract Authority is Gateway Housing Association\. The initial contract term is for twelve \(12\) months, with an optional twelve \(12\) months plus twelve \(12\) months extension available\. The maximum contract term, including all extension options is thirty-six \(36\) months with no further option to extend\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cdcb3f3e-ff2d-455e-930e-8014047019c0-853012)
