# Complaints and Case Management System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Liverpool City Council](/buyers/liverpool-city-council/contract-awards)
- Contract winner: I-Casework Limited
- Award value: £243,750
- Tender value: £243,750
- Award date: 4 June 2018
- Published: 5 July 2018
- Contract start: 2 July 2018
- Contract end: 1 July 2020
- Stage: awarded
- Procurement category: goods
- Notice ID: ba1d07f0-a4d9-472a-966d-baaf261328ce-226577
- OCID: ocds-b5fd17-21a6122a-0f48-4a4a-a277-06957d6d712f

## Description

Complaints and Case Management Software for Liverpool City Council\.

## Related contract awards

- [TCR Business Case Support](/contracts/ocds-b5fd17-af36a67b-2d91-41eb-970c-9119bddc9c89): Liverpool City Council
- [DIRECT AWARD - Catering and Food Provision \(ambient, tinned, chilled and frozen food\)](/contracts/ocds-b5fd17-9ef248a5-56da-445f-86a8-b8168cfd10da): Liverpool City Council
- [Sefton Park Design and Build](/contracts/ocds-b5fd17-09fed36b-d00b-4d5b-8154-0a4552913687): Liverpool City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ba1d07f0-a4d9-472a-966d-baaf261328ce-226577)