# BT CICA Contact Centre renewal of ongoing service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ministry of Justice](/buyers/ministry-of-justice/contract-awards)
- Contract winner: [British Telecommunications PLC](/contract-winners/british-telecommunications/public-sector-contract-awards)
- Award value: £270,000
- Tender value: £270,000
- Award date: 28 July 2023
- Published: 24 August 2023
- Contract start: 28 July 2023
- Contract end: 27 July 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 31251ce1-2618-4b07-a0c4-53c1a9341785-675070
- OCID: ocds-b5fd17-21ca8ba2-4136-412f-8f91-62358068c07e

## Description

CICA Contact Centre Service

## Related contract awards

- [Award of a call off contract under the Prison Education Dynamic Purchasing System for the provision of Roofing course for prisoners at HMP Bure](/contracts/ocds-b5fd17-ec156ab0-cae4-4a89-9ecf-d98ec4088051): Ministry of Justice
- [Award of a call off contract under the Prison Education Dynamic Purchasing System for Low Level Literacy provision for prisoners at HMP Ford](/contracts/ocds-b5fd17-36503239-1a31-4239-91d8-3ff357860d79): Ministry of Justice
- [Call off Contract Under Prison Education Dynamic Purchasing System for Reading Support Courses for Prisoners at HMP Winchester](/contracts/ocds-b5fd17-e3ec0fcd-9b46-4fa2-9595-c9288e189876): Ministry of Justice
- [Mobile Voice and Data Services](/contracts/ocds-b5fd17-2e0b2512-1a62-4b71-898b-781a8ca51a64): OFFICE FOR STANDARDS IN EDUCATION, CHILDRENS SERVICES AND SKILLS
- [Call-Off : Provision of SMS Messaging Services](/contracts/ocds-b5fd17-aeba7b33-d148-461a-ace2-064e97d26f16): Lincolnshire County Council
- [Network Services For Belfast, Cardiff & London Offices](/contracts/ocds-b5fd17-42964ffe-96e2-4fd1-9861-148b49fcb34b): Information Commissioners Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/31251ce1-2618-4b07-a0c4-53c1a9341785-675070)