# UK\_2022\_Professional Services Business Process Outsourcing - AWARD

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [British Council](/buyers/british-council/contract-awards)
- Contract winner: Tata Consultancy Services \(TCS\)
- Award value: £78,310,000
- Award date: 29 August 2023
- Published: 26 October 2023
- Contract start: 31 May 2023
- Contract end: 30 May 2030
- Stage: awarded
- Procurement category: services
- Notice ID: ad173e9f-1a4d-432b-9628-0286f6d82b41-692369
- OCID: ocds-b5fd17-21f58c8e-1c63-466f-b35d-ae8f99a3dd2f

## Description

The impact of the Covid-19 pandemic has been felt by businesses across the globe\. British Council is not immune to this impact and needs to reduce costs, streamline processes, use more digital tools, and introduce much greater standardisation\. A key lever being explored for this transformation is to partner with a third-party company with expertise in these areas to deliver some aspects of professional services\. Currently, four key global professional services functions \(including their corresponding operations delivered from the shared service centre in India\) have been identified for this\. These include the Human Resources \(HR\), Finance, Procurement and Digital and Technology \(IT\) services

## Related contract awards

- [UK\_409 - Welsh Translation Services - AWARD](/contracts/ocds-b5fd17-085daa9c-6062-4b08-bc1b-06f67b55f0f0): British Council
- [EU\_289 - ESP - Mobile lines - AWARD](/contracts/ocds-b5fd17-a898d968-a24c-4432-b463-7efc7b2cde94): British Council
- [UK\_387\_Public relations for international school exams - AWARD](/contracts/ocds-b5fd17-649ce527-e458-444f-8d6b-fc7a5298869a): British Council
- [SRA Project Manager](/contracts/ocds-b5fd17-dc48300f-ba58-4d7a-9e76-e6550b7b464f): Department for Work and Pensions

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ad173e9f-1a4d-432b-9628-0286f6d82b41-692369)