Tender notice
Enhanced customer service training
Notice details
- Published
- Category
- services
- Buyer region
- London
- Source
- View official notice
Public buyer
Public buyer
Financial Ombudsman ServiceTender value£200,000
- Planned startAs published in the notice
- Planned endAs published in the notice
Work description
The Financial Ombudsman Service has a requirement for 2 training providers to support the delivery of enhanced customer service training initiatives. The primary focus will be for call handling training; with further requirements for other customer service related training e.g. persuading and influencing. These events may be delivered as standalone workshops, or part of a development programme at our London and Coventry locations.