# Provision of Telephony Software System- Cloud Contact Centre

> A sourced UK public sector contract award published by Folkestone and Hythe District Council.

## Key facts

- Buyer: [Folkestone and Hythe District Council](/buyers/folkestone-and-hythe-district-council/contract-awards)
- Supplier: [Amillan Ltd](/suppliers/amillan/public-sector-contract-awards)
- Award value: £336,800
- Tender value: £336,800
- Award date: 16 January 2025
- Published: 16 January 2025
- Contract start: 28 October 2025
- Contract end: 27 October 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 6e26ab6d-f2cd-42ae-9f02-bdca40fdfefe-817779
- OCID: ocds-b5fd17-2233f901-fea6-4a9f-ab68-615f10259d1b

## Description

The provision of telephone software system \\r \\r Procured \(Direct Award\) via CCS Framework Network Services 3 \(RM6116 Lot 4c\)

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6e26ab6d-f2cd-42ae-9f02-bdca40fdfefe-817779)
