# Customer Service Platform

> A sourced UK public sector contract award published by Basingstoke & Deane Borough Council.

## Key facts

- Buyer: [Basingstoke & Deane Borough Council](/buyers/basingstoke-deane-borough-council/contract-awards)
- Supplier: [GOSS INTERACTIVE LIMITED](/suppliers/goss-interactive/public-sector-contract-awards)
- Award value: £196,635
- Tender value: £196,635
- Award date: 30 November 2020
- Published: 23 February 2021
- Contract start: 14 December 2020
- Contract end: 12 December 2022
- Stage: awarded
- Procurement category: goods
- Notice ID: d30e458e-e58d-4ba7-805e-2bf3174d3834-414987
- OCID: ocds-b5fd17-2373ac10-9139-4b0b-a4f1-58a08efd097c

## Description

Replacement customer service system was required and G Cloud 11 - RM1557 was utilised in order to purchase the most appropriate solution\.

## Related contract awards

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- [RA360101 - CONSTRUCTION OF NEW OFFICE SPACE](/contracts/ocds-b5fd17-c8b011dd-bfaf-4a3b-8cef-51a5e5dc1190) — Betsi Cadwaladr University Health Board
- [ORT0173 CCTV RIS 3 Telent](/contracts/ocds-b5fd17-6083ef6d-0a21-4407-a444-1bfdf9360140) — National Highways Limited
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d30e458e-e58d-4ba7-805e-2bf3174d3834-414987)