# Mini Competition For ITSM VIA SBS/18/NH/WAR/9333 - LOT 2

> A sourced UK public sector contract award published by West Mercia Police Authority.

## Key facts

- Buyer: West Mercia Police Authority
- Supplier: CANCOM Managed Services Ltd
- Award value: £352,611
- Tender value: £352,611
- Award date: 2 August 2021
- Published: 7 October 2021
- Contract start: 25 August 2021
- Contract end: 24 August 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 8e4a88f1-4f14-4760-a469-cf3ea917375e-474802
- OCID: ocds-b5fd17-239eeb5b-c7fa-4bca-951c-1fa209a6f435

## Description

3 year contract to build and deploy an ITSM \(Information Technology Service Management\) and ITOM \(Information Technology Operations Management\) which provides discovery/monitoring as a Cloud Saas \(software as a service\)

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8e4a88f1-4f14-4760-a469-cf3ea917375e-474802)
