# ServiceNow Licenses \(con\_5178\)

> A sourced UK public sector contract award published by Department For Education.

## Key facts

- Buyer: [Department For Education](/buyers/department-for-education/contract-awards)
- Supplier: EntServ UK Ltd Part of DXC Technology
- Award value: £1,700,000
- Tender value: £1,700,000
- Award date: 12 June 2020
- Published: 18 January 2021
- Contract start: 12 June 2020
- Contract end: 11 June 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 4b6fdd30-9e89-42ce-9480-896c9ad86f4f-406383
- OCID: ocds-b5fd17-24da68a0-e4dc-43d2-a76e-72c35059bb7b

## Description

SaaS, Cloud based contract for ITIL Fulfiller users \(ticket resolvers\) and unlimited self-service access\. The license contract also consists of ITBM Standard licenses, Agile for Teams License, GRC \(LEGACY\) License, Performance Analytics, Application Portfolio Management \(APM\) and Licenses to support Digi Comms and customised tables\.

## Related contract awards

- [Lot 12 - Free Breakfast Club Advisers \(ECSC Framework\)](/contracts/ocds-b5fd17-3e32cc86-9bb5-4139-8f94-733fa3230a0b) — Department For Education
- [Longitudinal Study of Pupils with SEND](/contracts/ocds-b5fd17-3cb814ee-a255-4745-bd6c-a9e9d4786b5b) — Department For Education
- [Economics of Education Research Centre](/contracts/ocds-b5fd17-efac5f00-c257-47ce-ab12-df7ee67f5c94) — Department For Education
- [Educational Neuroscience Research Centre](/contracts/ocds-b5fd17-0c52cfe1-5589-4932-a55b-dca61d60a7c3) — Department For Education
- [Provision of Service Desk](/contracts/ocds-b5fd17-a4952010-2544-4f00-be96-63e799574574) — CPS
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-6fc09fa4-8e19-4d58-afc2-13a1d749b26f) — East Sussex County Council
- [GovAssure Independent Audit for One Login](/contracts/ocds-b5fd17-37d14fb8-c934-474d-93ce-864fcab3f58e) — DSIT
- [Thurnham Radar- Radome maintenance](/contracts/ocds-b5fd17-b55277e8-5cea-471a-9760-4f125017b824) — Met Office
- [Fire safety risk management system \(Farynor\)](/contracts/ocds-b5fd17-acb0bee8-3b04-4c95-aaf6-4167fec87e0d) — West Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4b6fdd30-9e89-42ce-9480-896c9ad86f4f-406383)