SMITS Eracent Software License and Support Subscription 2022-2023

Strategic Command (UKStratCom) part of the Ministry of Defence (MOD) are inviting bids for the annual twelve (12) month renewal of Service Management Integrated Technical Solutions (SMITS) Eracent Enterprise Maintenance/Support Package Renewal.

3.1 SMITS is a core-funded, MOD-owned and independent "end-to-end" IT Service Management (ITSM) capability in support of worldwide Defence Information and Communications Technology (ICT) networks, which are delivered to the MOD by multiple Managed Service Providers (MSPs).