# online consultation survey tool 2020

> A sourced UK public-sector contract award published by Department for Work and Pensions.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [delib](/contract-winners/delib/public-sector-contract-awards)
- Award value: £17,994
- Tender value: £17,994
- Award date: 11 March 2020
- Published: 11 March 2020
- Contract start: 12 March 2020
- Contract end: 11 March 2021
- Stage: awarded
- Procurement category: goods
- Notice ID: 85f314bb-1384-43d9-bc74-884749953418-349204
- OCID: ocds-b5fd17-26458e33-9b46-4c64-992a-eaa7134f73d7

## Description

DWP require an advanced survey tool, primarily for anonymously consulting the general public, but can be used internally too\. The Citizen Space subscription is due for renewal in March 20\. The tool currently has; - 321 registered and 265 active users, this number steadily growing\. and - 132 consultations from 01/04/19 to date, 21 of which were public facing\. DWP needs a tool to effectively manage public consultations\., We believe usage could be higher, but it is likely there is limited awareness of its availability - currently only advertised on 1 page of the intranet / 1 group and word of mouth\.

## Related contract awards

- [Independent Review of Operational Contract Management \(OCM\)](/contracts/ocds-b5fd17-5bcc951a-1cb2-486c-b803-6feccf2b651d): Department for Work and Pensions
- [Laptop Device Call Off 2026](/contracts/ocds-b5fd17-29e6bc84-f6d7-49d4-b0f9-5b33db9776b1): Department for Work and Pensions
- [AME Payments - Strategic Platform and Product Development](/contracts/ocds-b5fd17-a4a6cee1-fb18-4eab-aa67-01d1d3028362): Department for Work and Pensions

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/85f314bb-1384-43d9-bc74-884749953418-349204)
