# Call Monitoring Services

> A sourced UK public sector contract award published by Housing 21.

## Key facts

- Buyer: [Housing 21](/buyers/housing-21/contract-awards)
- Tender value: £15,000,000
- Published: 14 November 2024
- Contract start: 1 September 2025
- Contract end: 31 August 2030
- Stage: open_tender
- Procurement category: services
- Notice ID: 483c3a88-b7ac-4d96-96a1-7bbec0170ebc-802415
- OCID: ocds-b5fd17-26e32e89-e5dd-49cf-8950-4590100cca63

## Description

Housing 21 are looking to award a contractor to provide a Call Monitoring service via a Restricted Tender process\. In addition Housing 21 may also want to include an out of hours responsive repairs handling service to be included\. This contract is for a period of 5 years with an option 2 years \+ 2 years \+ 1 year\. Deadline for SQ Response Monday 16th December 2024 at 12 noon\. Access Code : XVS8E57444

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/483c3a88-b7ac-4d96-96a1-7bbec0170ebc-802415)