# IT service management system for NHS Mid and South Essex Integrated Care Board

> A sourced UK public sector contract award published by Attain.

## Key facts

- Buyer: [Attain](/buyers/attain/contract-awards)
- Supplier: [FRESHWORKS TECHNOLOGIES UK LIMITED](/suppliers/freshworks-technologies-uk/public-sector-contract-awards)
- Award value: £29,030
- Tender value: £29,030
- Award date: 28 February 2023
- Published: 9 August 2023
- Contract start: 31 March 2023
- Contract end: 30 March 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: b93797e5-b15d-4ea2-8b6b-e7edee7afb19-670545
- OCID: ocds-b5fd17-2793c480-3e5c-4275-b9e6-2b8b463a012d

## Description

This is a Contract Award Notice \(CAN\) being published by the Contracting Authority, NHS Mid and South Essex Integrated Care Board \(ICB\), to communicate a below threshold contract is compliantly awarded to the provider Freshworks Technology, via the Framework Agreement 'Crown Commercial Services- G-Cloud 13\.' This contract is for delivery of IT service management system between 31st March 2023 and 30th March 2026\. The aggregate contract value is £29,030 including VAT\.

## Related contract awards

- [Dynamic Support Register Keyworker Service](/contracts/ocds-b5fd17-e8f9fad1-c5f0-4ea9-ba7d-170139c3c1c9) — Attain
- [Strategic Partner to develop a Medium-Term Plan for Mid and South Essex Integrated Care Board](/contracts/ocds-b5fd17-10b5771b-82be-463e-91ab-41697ed76615) — Attain
- [Soft Facilities Management Services Procurement for London North West University Healthcare NHS Trust](/contracts/ocds-b5fd17-d313049d-0fdb-46dc-84c1-26a1e9f3282e) — Attain
- [Pan Essex Dynamic Support Register Keyworker Service](/contracts/ocds-b5fd17-fe893af3-c85b-4ec1-80c0-04058b112bc9) — Attain
- [ITSM Service Desk Software](/contracts/ocds-b5fd17-3e287e9e-098c-4103-a309-2c6f44874f6d) — Surrey and Borders Partnership NHS Foundation Trust
- [ITSM Tool Replacement](/contracts/ocds-b5fd17-3c9f46bc-ca85-41fe-ae71-6eba796dea68) — West Midlands Combined Authority
- [IT Service Management Tool](/contracts/ocds-b5fd17-189b263b-1d32-467b-9e5a-d0fbb875f82a) — British Transport Police
- [Service Desk Software](/contracts/ocds-b5fd17-9e7eda99-6542-4a14-bd2f-d34adaa17c22) — Stroud District Council
- [CA18374 - Kirklees College - Vending Machines](/contracts/ocds-b5fd17-d2435ff5-f177-48b2-a030-685e87285f36) — Kirklees College
- [RA360101 - CONSTRUCTION OF NEW OFFICE SPACE](/contracts/ocds-b5fd17-c8b011dd-bfaf-4a3b-8cef-51a5e5dc1190) — Betsi Cadwaladr University Health Board
- [ORT0173 CCTV RIS 3 Telent](/contracts/ocds-b5fd17-6083ef6d-0a21-4407-a444-1bfdf9360140) — National Highways Limited
- [ORT0173 CCTV RIS 3 SWARCO](/contracts/ocds-b5fd17-b121134c-1e16-4a21-acd2-2746f4a6e2f7) — National Highways Limited

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b93797e5-b15d-4ea2-8b6b-e7edee7afb19-670545)
