# AT1366 - Automated Collection of Council Debt

> A sourced UK public sector contract award published by Luton Council.

## Key facts

- Buyer: [Luton Council](/buyers/luton-council/contract-awards)
- Supplier: [Voicescape Limited](/suppliers/voicescape/public-sector-contract-awards)
- Award value: £84,704
- Tender value: £84,704
- Award date: 13 November 2025
- Published: 13 November 2025
- Contract start: 2 December 2025
- Contract end: 5 October 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 1dfda19a-740b-4d10-b182-1c88c243d424-872038
- OCID: ocds-b5fd17-27e0d91c-f682-477d-b345-4924c01ca36e

## Description

G-Could Contract Award to Voicescape Limited Use of an automated resident engagement platform for the purpose of collecting revenues and increasing collection rates for all elements of the Revenues and Benefits division of LBC which is a statutory service, any income received helps to fund other services within the Local Authority\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1dfda19a-740b-4d10-b182-1c88c243d424-872038)
