# Future Contact Centre Implementation & Support Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Foreign, Commonwealth and Development Office](/buyers/foreign-commonwealth-and-development-office/contract-awards)
- Contract winner: MISSION LABS LIMITED
- Award value: £2,211,725
- Tender value: £2,211,725
- Award date: 7 January 2021
- Published: 11 January 2021
- Contract start: 8 January 2021
- Contract end: 7 January 2025
- Stage: awarded
- Procurement category: services
- Notice ID: a0057f35-9662-4858-abb2-697dddc0a56d-404952
- OCID: ocds-b5fd17-27f85a9e-81cf-4426-b4b5-700274cd8d8a

## Description

Implementation and support services for a new Cloud Contact Centre in support of FCDO's global operations\. 2\+1\+1 year Call-off Contract awarded under G-Cloud 12

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a0057f35-9662-4858-abb2-697dddc0a56d-404952)