# ITSM Renewal and Expansion

> A sourced UK public sector contract award published by GREENSQUAREACCORD LIMITED.

## Key facts

- Buyer: [GREENSQUAREACCORD LIMITED](/buyers/greensquareaccord-limited/contract-awards)
- Supplier: [Halo Service Solutions](/suppliers/halo-service-solutions/public-sector-contract-awards)
- Award value: £236,613
- Tender value: £236,613
- Award date: 13 June 2026
- Published: 22 June 2026
- Contract start: 2 February 2026
- Contract end: 1 February 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 3b46da56-6202-4dd4-a2f8-78fbf51ed261-902927
- OCID: ocds-b5fd17-282c41c0-fa22-4938-a1d3-4b3c87c57d72

## Description

A cloud-based IT Service Management \(ITSM\) solution with integrated service desk functionality, aligned to established ITSM policies and processes through an intuitive, no-code interface\. The solution incorporates flexible, ITIL aligned processes and a CMDB with out of the box automation, supported by an experienced in-house ITSM team\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3b46da56-6202-4dd4-a2f8-78fbf51ed261-902927)
