# Provision of Customer Excellence Training

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Crown Commercial Service](/buyers/crown-commercial-service/contract-awards)
- Contract winner: CCMA VENTURES LIMITED
- Award value: £11,700
- Tender value: £11,700
- Award date: 7 January 2025
- Published: 22 January 2025
- Contract start: 7 January 2025
- Contract end: 6 January 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 1147ad2a-62dc-4aa3-8411-0b66974f6aca-817269
- OCID: ocds-b5fd17-286c7d11-38a5-40c4-b5fe-50fda1de0f16

## Description

The Supplier is required to provide 7 'one-day' face to face workshops to be delivered on-site in Liverpool, Norwich and Newport\. The purpose of the customer excellence training is to achieve an aligned approach to customer service; covering topics including communication skills, questioning and listening, and empathy\.

## Related contract awards

- [Construction Professional Services](/contracts/ocds-b5fd17-ef9d53d6-d412-4bf4-a5cc-856df493e69d): Crown Commercial Service
- [Audit and Assurance Services Two \(A&AS2\)](/contracts/ocds-b5fd17-134ddb7b-5d67-4256-819f-96af62f09e23): Crown Commercial Service
- [The Provision of Workday Licences](/contracts/ocds-b5fd17-bf5442b9-cd6a-45f9-8b27-72a80f29e560): Crown Commercial Service

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1147ad2a-62dc-4aa3-8411-0b66974f6aca-817269)