# ITSM Tooling Riverbed September 23 Support Renewal and Trade-Up HW & SW with Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [MINISTRY OF DEFENCE](/buyers/ministry-of-defence/contract-awards)
- Contract winner: [CDW LIMITED](/contract-winners/cdw/public-sector-contract-awards)
- Award value: £1,272,785
- Tender value: £1,272,785
- Award date: 30 August 2023
- Published: 19 December 2023
- Contract start: 2 September 2023
- Contract end: 1 September 2024
- Stage: awarded
- Procurement category: services
- Notice ID: f72ef251-0bd1-4d44-88dd-f09834faf863-708442
- OCID: ocds-b5fd17-29953801-02af-45df-8261-61f74cce9257

## Description

The Authority's ISM \(Operational Service Management\) ITSM \(Integrated Technical Solutions Management\) Tooling SMITS \(Service Management Integrated Technical Solutions\) includes a collection of various software licences and their associated software licencing support and hardware maintenance\. The annual renewal of the licences, support and maintenance under the ITSM Tooling capability is required to ensure optimal functionality, allowing Strategic Command to utilise the software without any impact to service\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f72ef251-0bd1-4d44-88dd-f09834faf863-708442)