# Tender for the Provision of Healthwatch Oldham \(HWO\) and NHS Independent Complaints Services \(ICAS\)

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Oldham Council](/buyers/oldham-council/contract-awards)
- Tender value: £1,170,000
- Published: 2 November 2021
- Planned start: 1 April 2022
- Planned end: 31 March 2025
- Stage: open_tender
- Procurement category: services
- Notice ID: 21149288-d0a3-4456-9d7e-e447f339181b-481717
- OCID: ocds-b5fd17-29c81bd0-b81a-492a-9e27-6ae68a4d20d4

## Description

Oldham Council currently commissions external providers to deliver Healthwatch Oldham \(HWO\) and NHS Independent Complaints Advocacy services \(ICAS\)\. The current arrangements for delivery of these services are ending in March 2022 and aim to start the new service from 1st April 2022\. Oldham Council is looking to reprocure the Healthwatch Oldham \(HWO\) and NHS Independent Complaints Advocacy services \(ICAS\) and intends to appoint a suitable provider to each lot to deliver the services as follows: LOT 1 - Healthwatch Oldham \(HWO\) LOT 2 - NHS Independent Complaints Advocacy services \(ICAS\) There is no restriction on a tenderer to bid for all or any lot\. Please refer to ITT documents available at https://www\.the-chest\.org\.uk/ for further information\.

## Related contract awards

- [ICT179: CGA Project Ref 73033 Send Education, Health and Care \(EHC\) Hub](/contracts/ocds-b5fd17-e0bf966c-91bb-4b0e-be02-673e4e34d5bb): Oldham Council
- [ICT242: CAF Compliance : Supply Chain Risk Management Software](/contracts/ocds-b5fd17-8ac0c125-b579-46da-8f11-c0ab484a1c58): Oldham Council
- [Legal Services - GNDDP and Oldham Low Carbon Heat Network Commercialisation work](/contracts/ocds-b5fd17-81a6d8a6-d8fd-4d09-a75a-0b0b482c1cd6): Oldham Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/21149288-d0a3-4456-9d7e-e447f339181b-481717)