# Ethnographic Study of SME's

> A sourced UK public sector contract award published by H M Revenue &amp; Customs.

## Key facts

- Buyer: [H M Revenue &amp; Customs](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [IPSOS RESEARCH LTD](/suppliers/ipsos-research/public-sector-contract-awards)
- Award value: £165,000
- Tender value: £165,000
- Award date: 1 February 2022
- Published: 3 March 2022
- Contract start: 11 February 2022
- Contract end: 11 February 2024
- Stage: awarded
- Procurement category: services
- Notice ID: c49aaea4-1183-483f-b2aa-0ad4609aa869-515271
- OCID: ocds-b5fd17-29ff1a5e-b4c7-4a07-a0dc-b78a93ff1963

## Description

HMRC are commissioning the following research to develop insight into the current experiences of SME's\. This research should provide an in-depth insight into the operating environment of SME's using longitudinal ethnographic methods\. Anticipated outputs are to assess whether SME's lived experiences are reflected in HMRC's core strategy in order to ensure HMRC is meeting the needs of its customers\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c49aaea4-1183-483f-b2aa-0ad4609aa869-515271)
