# Alemba Service Management Tool 26' Renewal

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police
- Contract winner: [INSIGHT DIRECT UK LTD](/contract-winners/insight-direct-uk/public-sector-contract-awards)
- Award value: £160,414
- Tender value: £160,414
- Award date: 22 June 2026
- Published: 7 July 2026
- Contract start: 14 August 2026
- Contract end: 13 August 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 576e5754-62e8-4019-80c5-ae1b961db7f5-904941
- OCID: ocds-b5fd17-2a8523b0-8f5e-4e0b-aac9-37a79a096d77

## Description

Mini-Competition with a continuation of the existing provisions on a multiyear agreement\. This was considered the most appropriate route to market due to the nature and low complexity of the requirements, whilst being fully compliant\. The three eligible suppliers on the WYCA framework were invited to submit bids for the following agreed provisions\.

## Related contract awards

- [End User Devices - Phones](/contracts/ocds-b5fd17-81871ab6-978f-49f6-8744-c2e8a8e57ff6): York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police
- [End User Devices - Phones](/contracts/ocds-b5fd17-1fda945a-4121-4185-814c-dc8ea83dcc3b): York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police
- [End User Devices ITH02](/contracts/ocds-b5fd17-fbffc4b9-278f-4625-b129-316b7526027f): York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police
- [WHHT - WASP - Software Developer Solution](/contracts/ocds-b5fd17-2dd4d8f8-e042-4eb7-a427-04a5c7a2eeec): West Hertfordshire Teaching Hospital NHS Trust
- [NECS Microsoft Windows & Microsoft Office Licences on behalf of Hospice Care North Northumberland](/contracts/ocds-b5fd17-184dd526-f2e7-4074-a517-d632de9ed4f3): NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
- [CRM System](/contracts/ocds-b5fd17-07d0d9b2-5dab-415a-9c04-73cbe64f42c5): CITY OF YORK COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/576e5754-62e8-4019-80c5-ae1b961db7f5-904941)