# HMPO Customer Satisfaction \(ICM\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Home Office](/buyers/home-office/contract-awards)
- Contract winner: ICM RESEARCH LTD
- Award value: £600,000
- Tender value: £600,000
- Award date: 6 January 2017
- Published: 22 March 2019
- Contract start: 6 January 2017
- Contract end: 5 February 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 1deff32c-1eb0-4778-9d24-858dd490092e-277833
- OCID: ocds-b5fd17-2a8b2d32-8518-4e3c-b404-8a333988a6d8

## Description

Market Research for passport customer experience\.

## Related contract awards

- [project\_19011 - Clue Software Reseller](/contracts/ocds-b5fd17-718e6c39-8e3b-4483-9b8a-bcdaab3f512e): Home Office
- [Home Office - Managed Hosting and Support - UKVI, PED & DBS](/contracts/ocds-b5fd17-430b4482-5670-41e1-aa49-4dccd5df01ca): Home Office
- [Awarded Contract on G-Cloud 14 for a HO Vetting Management System](/contracts/ocds-b5fd17-9b1dd4ab-22c4-4b11-ada9-4a11df0c8190): Home Office
- [A303 Insights](/contracts/ocds-b5fd17-a8683dbe-e20a-4c82-b2b7-1080ccd81f10): NATIONAL HIGHWAYS LIMITED
- [HMPO Customer Satisfaction Market Research](/contracts/ocds-b5fd17-05b18c9e-0571-4f0c-bed9-6ca4eafa550f): Home Office
- [Public Attitudes & Community Insight](/contracts/ocds-b5fd17-255a9eec-6ff0-48d5-a32c-2fd03a664480): Home Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1deff32c-1eb0-4778-9d24-858dd490092e-277833)