# Out of Hours Call Centre

> A sourced UK public sector contract award published by Optivo.

## Key facts

- Buyer: Optivo
- Supplier: Appello Careline Limited
- Award value: £1,288,980
- Tender value: £1,288,980
- Award date: 7 October 2022
- Published: 3 November 2022
- Contract start: 17 October 2022
- Contract end: 16 October 2029
- Stage: awarded
- Procurement category: services
- Notice ID: acb4cdfa-6f4b-49d3-a4dc-58d80fbee0ca-586671
- OCID: ocds-b5fd17-2aa66d9c-66d5-4a0a-8dae-ae8d46ed043b

## Description

Call Centre

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/acb4cdfa-6f4b-49d3-a4dc-58d80fbee0ca-586671)
