# Contact Centre Services

> A sourced UK public sector contract award published by Companies House.

## Key facts

- Buyer: [Companies House](/buyers/companies-house/contract-awards)
- Supplier: [Serco Limited](/suppliers/serco/public-sector-contract-awards)
- Award value: £9,544,470
- Tender value: £9,544,470
- Award date: 29 September 2023
- Published: 10 April 2024
- Contract start: 19 February 2024
- Contract end: 16 November 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 2935cbef-5e52-41f4-b517-51fe0c1f6454-739803
- OCID: ocds-b5fd17-2b460f67-90ad-42cb-bfc7-393b4542138d

## Description

Provision of outsourced contact centre services\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2935cbef-5e52-41f4-b517-51fe0c1f6454-739803)
