# Complainant Feed back Survey

> A sourced UK public sector contract award published by PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN.

## Key facts

- Buyer: [PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN](/buyers/parliamentary-and-health-service-ombudsman/contract-awards)
- Supplier: [OPINION RESEARCH SERVICES LIMITED](/suppliers/opinion-research-services/public-sector-contract-awards)
- Award value: £295,050
- Tender value: £300,000
- Award date: 19 April 2023
- Published: 19 April 2023
- Contract start: 19 April 2023
- Contract end: 18 April 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 20991b3f-c0b4-4955-8aa8-8e832877b6ac-637293
- OCID: ocds-b5fd17-2ba136f2-5b44-44d2-9940-a5099f895f19

## Description

The aim of this survey is to monitor performance against our Service Charter Commitments; a series of statements which describe the level of service which people should experience when dealing with PHSO The procurement will be managed and conducted Via the PHSO procurement portal \(Proactis link below\) In order to engage you will need to register your organisation where you will find the procurement documents and information relating to the requirement Supplier registration \(due-north\.com\)

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/20991b3f-c0b4-4955-8aa8-8e832877b6ac-637293)
