# Customer Experience Tracking Survey

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ordnance Survey](/buyers/ordnance-survey/contract-awards)
- Tender value: £475,000
- Published: 9 November 2020
- Planned start: 25 January 2021
- Planned end: 1 April 2025
- Stage: open_tender
- Procurement category: services
- Notice ID: 0ecd3d45-504b-455a-8f87-f5f83b633c8b-391997
- OCID: ocds-b5fd17-2bbddf8e-dd0f-4070-8da5-4bdee84dfd4a

## Description

Text to be corrected in the original notice: Place of text to be modified: VI\.3 Instead of: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\. To view this notice, please click here: https://www\.delta-esourcing\.com/delta/viewNotice\.html?noticeId=541545446 Read: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\. To respond to this opportunity, please click here: https://www\.delta-esourcing\.com/respond/7WN363HHVG Other additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\. OS requires a supplier capable of delivering customer tracking and actionable insights about important aspects of the customer experience\.

## Related contract awards

- [Catering and Hospitality Services for Ordnance Survey - AWARD](/contracts/ocds-b5fd17-5fbc4a3b-6657-4608-8f2c-f979a00498de): Ordnance Survey
- [Facilities Management Services at Ordnance Survey 2026 - AWARD](/contracts/ocds-b5fd17-946eaf73-a12f-47b7-beb0-4384c7689edd): Ordnance Survey
- [EV Fuel Cards for BUS Vehicles - AWARD](/contracts/ocds-b5fd17-a2ea023a-6438-480d-8b34-f65997e15df7): Ordnance Survey

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0ecd3d45-504b-455a-8f87-f5f83b633c8b-391997)