# Out of Hours Call Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [ST ALBANS CITY & DISTRICT](/buyers/st-albans-city-district/contract-awards)
- Contract winner: THE ANSWERING SERVICE LIMITED
- Award value: £12,000
- Tender value: £12,000
- Award date: 30 March 2023
- Published: 18 October 2023
- Contract start: 1 April 2023
- Contract end: 31 March 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 62ec31e2-8850-4dd7-994a-5ef0a2f5d9fc-689883
- OCID: ocds-b5fd17-2c4be4c4-93a9-4490-a4e3-0fc938f9e02e

## Description

The council require an external out of hours call answering service to help signpost callers with immediate help and support\. Also, to give information when the council offices are closed\.

## Related contract awards

- [Jubilee Square Broadfields Legal Services](/contracts/ocds-b5fd17-5a38fa6e-7e88-4831-8002-fe9c90ee2dc1): St Albans City & District
- [Jubilee Square - FBH Commercial - Ground and First Floor Fabric Works](/contracts/ocds-b5fd17-6e7f6aef-f387-475f-8db2-a330c44b2145): St Albans City & District
- [Water, Wastewater and Ancillary Services for the Operational Estate](/contracts/ocds-b5fd17-6122989d-a4b6-4b53-b72e-50bb582c3208): St Albans City & District
- [Out of Business Hours \(OOH\) Call Handling Service Contract - AWARD](/contracts/ocds-b5fd17-7b560dd6-181b-45c0-b24f-c52c6eab927c): Reading Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/62ec31e2-8850-4dd7-994a-5ef0a2f5d9fc-689883)