Contract award record
FEW1278 - Provision of Emergency Call Handling Services
Notice details
- Published
- Category
- services
- Buyer region
- East Midlands
- Source
- View official notice
Public buyer and contract winner
Award value£60,000
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
The services required are the handling of all the Housing Divisions emergency repairs calls received on the tenant's emergency repairs telephone number. The provider will be required to identify genuine emergency calls, log an emergency repair job on the Council's IT system, and issue the job to an Emergency Repair Operative using the Council's work scheduling system, following the required operational procedures.