# Out of Hours Call Handling Contract 2021

> A sourced UK public sector contract award published by Network Homes.

## Key facts

- Buyer: Network Homes
- Supplier: [Orbis Protect Limited](/suppliers/orbis-protect/public-sector-contract-awards)
- Award value: £275,000
- Tender value: £275,000
- Award date: 7 May 2021
- Published: 15 June 2021
- Contract start: 1 June 2021
- Contract end: 31 May 2026
- Stage: awarded
- Procurement category: services
- Notice ID: fefc1008-49ca-4a7f-8567-74182ffe869e-443904
- OCID: ocds-b5fd17-2e0dd284-2b2f-425b-b632-29cacb730f60

## Description

Network Homes require a contract for an 'Out of Hours Call Handling Service' for use by residents\. This contract will be awarded for 3 years with the option to extended for a further two years on an annually renewable basis \(Subject to performance reviews\)

## Related contract awards

- [Retrofit Works Contract](/contracts/ocds-b5fd17-d42fbfb4-89af-43df-bdda-31337f02c237) — Network Homes
- [Planned Works Framework](/contracts/ocds-b5fd17-46e59411-ca8f-4504-8f6d-88836cdf953a) — Network Homes
- [Out of Hours Call Handling](/contracts/ocds-b5fd17-08c45ae4-0bf1-4e52-8574-e4c0712b8002) — Network Homes
- [GB-London: Balcony Replacement Works Bedwell House](/contracts/ocds-b5fd17-200361ad-7ad5-4792-a827-1f453c998c44) — Network Homes
- [Dry out Services](/contracts/ocds-b5fd17-0462014b-476c-429a-94de-7aa6f680137b) — WALSALL HOUSING GROUP LIMITED
- [GB-Norwich: Void Property Cleaning and Clearing Services](/contracts/ocds-b5fd17-16a3ed65-6dae-4b01-987a-5be788a10b6b) — Flagship Housing Limited
- [Contract for Void Property Cleaning and Clearing Services](/contracts/ocds-b5fd17-2c0574db-c97a-4cde-832e-e55d603d6608) — Redditch Borough Council
- [2025 - Lone Worker SOS Devices - AWARD](/contracts/ocds-b5fd17-f4cc5418-30a4-43e2-a802-fd853851ea28) — Dorset & Wiltshire Fire and Rescue Service
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-c807205b-b095-4dad-80ed-5eb64a2885e7) — East Sussex County Council
- [Oracle Fusion Enterprise Software](/contracts/ocds-b5fd17-b94faf4e-06c9-470e-af64-acbf9a5af410) — DEPARTMENT OF HEALTH AND SOCIAL CARE
- [National Roads Telecommunications Service 3 \(NRTS3\) Independent Assurance Review](/contracts/ocds-b5fd17-4a336c05-e4fd-4530-86b6-b037c17f1acd) — National Highways Limited
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-63f8a7e1-2c91-4e8e-a7e9-fb3b7b757186) — East Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fefc1008-49ca-4a7f-8567-74182ffe869e-443904)