# Independent Complaints Reviewer for Investment Round 2018-22

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [The Arts Council England](/buyers/the-arts-council-england/contract-awards)
- Tender value: £134,000
- Published: 2 March 2017
- Planned start: 1 May 2017
- Planned end: 31 March 2018
- Stage: open_tender
- Procurement category: services
- Notice ID: 811be0f9-19a9-4f1a-971f-1a805cf74517-133150
- OCID: ocds-b5fd17-2ebe392b-f946-4d68-b05f-b436225a5bb0

## Description

This procurement opportunity covers the provision of an independent complaints review service for stage 2 complaints about how Arts Council England treated applicants/applications to the National Portfolio Investment Programme 2018-22\. The independent complaints review service will be available to complainants whose complaints have progressed through stage 1 but who remain dissatisfied with Arts Council England's response to their complaint\. Additional information: Documents are available via the Bravo Solutions e-tendering platform\. URL given below\. All bids must be submitted through this portal\. Maximum contract value excludes VAT\. The maximum contract value including VAT must not exceed £2,700,000

## Related contract awards

- [GB-Manchester: ACE 733 GCA - Community Voice Engagement Exercise](/contracts/ocds-b5fd17-b72c43a5-a6fd-4956-8f3c-1260eccd5d84): Arts Council England
- [GB-Manchester: ACE 636 ITT - Collections Care Adviser to Government Indemnity Scheme](/contracts/ocds-b5fd17-f9c01a9e-57e1-431c-8eb9-d566eb33542f): Arts Council England
- [GB-Manchester: ACE 683 CCS - Senior Recruitment Campaign for Midlands Area Director](/contracts/ocds-b5fd17-c30f2424-3b82-4524-a8da-62399ff36313): Arts Council England

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/811be0f9-19a9-4f1a-971f-1a805cf74517-133150)