# Pegasystems Customer Engagement Enterprise Agreement

> A sourced UK public sector contract award published by H M Revenue & Customs.

## Key facts

- Buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [Pegasystems Limited](/suppliers/pegasystems/public-sector-contract-awards)
- Award value: £127,345,000
- Tender value: £127,345,000
- Award date: 26 March 2024
- Published: 15 May 2024
- Contract start: 1 April 2024
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: be97ca9e-1912-4695-bfd0-de18de129f60-751324
- OCID: ocds-b5fd17-2f176ab8-16bc-4aa9-9c0a-3d4771d3f7dc

## Description

Notice for the award of the Customer Engagement Enterprise Agreement to the incumbent supplier through the CCS BOS Framework

## Related contract awards

- [Facilities Management \(FM\) Services - West Region](/contracts/ocds-b5fd17-a9a48ef6-10be-4c22-a03b-8dfa55b0d651) — H M Revenue & Customs
- [Facilities Management \(FM\) Services - East Region](/contracts/ocds-b5fd17-9e627c68-e600-40c0-85fd-2f1914050acc) — H M Revenue & Customs
- [GPO Admin RMAD and ARS ELA Procurement](/contracts/ocds-b5fd17-4b6911b8-89c1-41dd-a336-73440c144ed3) — H M Revenue & Customs
- [IT Networks Security Software Licence Agreement](/contracts/ocds-b5fd17-8ebba669-6aba-4bb9-b576-ab8addbd3a89) — H M Revenue & Customs
- [PEGA Licence for EUSS](/contracts/ocds-b5fd17-d7ffbf02-b351-4011-9f7b-e1ffa67a06d5) — Home Office
- [Pega Qualified Professional Services - Lead Business Architect](/contracts/ocds-b5fd17-ba6b7cfe-3f04-42f9-aa46-e394e3713c32) — Sellafield Limited
- [GBS Pega Certified Resources for UI Development](/contracts/ocds-b5fd17-fe06ee68-0cbc-40fd-b5a4-1cb8b3311993) — Sellafield Ltd
- [PEGA Government Platform Licences](/contracts/ocds-b5fd17-8429a519-b2fe-49cb-a523-d247fac5f68d) — Ministry of Defence
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-6fc09fa4-8e19-4d58-afc2-13a1d749b26f) — East Sussex County Council
- [GovAssure Independent Audit for One Login](/contracts/ocds-b5fd17-37d14fb8-c934-474d-93ce-864fcab3f58e) — DSIT
- [Thurnham Radar- Radome maintenance](/contracts/ocds-b5fd17-b55277e8-5cea-471a-9760-4f125017b824) — Met Office
- [Fire safety risk management system \(Farynor\)](/contracts/ocds-b5fd17-acb0bee8-3b04-4c95-aaf6-4167fec87e0d) — West Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/be97ca9e-1912-4695-bfd0-de18de129f60-751324)