# Customer Service Practitioner Level 2 & Customer Service Specialist Level 3

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Cambridgeshire County Council](/buyers/cambridgeshire-county-council/contract-awards)
- Contract winner: Heart of England Training Ltd
- Award value: £37,500
- Tender value: £37,500
- Award date: 24 November 2020
- Published: 7 December 2020
- Contract start: 11 January 2021
- Contract end: 27 September 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 24505ad5-9637-4892-8951-5d6e5391b9fd-398751
- OCID: ocds-b5fd17-2f517a64-6875-4c3c-b224-e0a3f0ff62f8

## Description

Mini competition from DPS- DN500916 - Customer Service Practitioner Level 2 & Customer Service Specialist Level 3 Apprenticeships Training Provider Additional information: Confirmation of award of mini competition

## Related contract awards

- [Due Diligence review](/contracts/ocds-b5fd17-9b252d75-4213-4795-9276-ebf86fea8236): Cambridgeshire County Council
- [Chartered Manager Level 6 \(Apprenticeships\) 2026](/contracts/ocds-b5fd17-c10f911d-47e6-45fa-942b-80ab1e499469): Cambridgeshire County Council
- [Coaching Professional Level 5 Apprenticeship](/contracts/ocds-b5fd17-3c9db80c-687a-486a-8cce-550c1a0eb11e): Cambridgeshire County Council
- [W4160 The Provision of Apprenticeship Framework 2026](/contracts/ocds-b5fd17-dd3a0f44-f9ab-49d6-8da5-133e18f0271d): Walsall Metro Borough Council
- [Call off for the Delivery of Apprenticeship Training TAL3](/contracts/ocds-b5fd17-b0e069c0-7a7a-4a8c-93be-c1b30cab0169): North Northamptonshire Council
- [Apprenticeship call off for TAL3](/contracts/ocds-b5fd17-7aab6601-0ad8-4d81-a5d1-aa784c3eaf85): North Northamptonshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/24505ad5-9637-4892-8951-5d6e5391b9fd-398751)