# Supply and Installation of an application Platform as a Service solution with ITSM applications

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [University of Leeds](/buyers/university-of-leeds/contract-awards)
- Published: 18 March 2019
- Planned start: 19 July 2019
- Planned end: 18 July 2024
- Stage: open_tender
- Procurement category: services
- Notice ID: be7bdb0d-5004-46e2-8a9b-08538bebd8ed-276624
- OCID: ocds-b5fd17-2f931c38-420c-4fd5-b8dc-ad283ab81edb

## Description

The IT vision is to provide intuitive and modern platforms, infrastructure and applications that simplify business process\. In supporting this the strategy has three key goals that relate to application Platform as a Service and ITSM tools: •Develop a strong customer ethos and service model\. •Develop a consistent user experience providing a solid foundation for new innovative IT Services\. •Remove duplication of service and technologies and standardise where appropriate\. While the service desk is at the forefront of the customer and service interaction, this is not just about them; all other IT teams must follow a best practice set of process and procedures underpinned by a common tool that are focused on maximising the benefit to the service customers and service users Responses to this tender will need to consider the full suite of applications that are currently delivered by the application Platform as a Service and ITSM applications as detailed below\.

## Related contract awards

- [GB-Leeds: 202526 5793 Cell Disruptor](/contracts/ocds-b5fd17-e664e96e-1cea-4381-b6ed-cb47d62d4930): University of Leeds
- [202526 5916 - research flight services in the Democratic Republic of Congo](/contracts/ocds-b5fd17-22bb7279-f829-460a-b706-c2f02b0e8406): University of Leeds
- [202425 4810a- Supply of Two high precision gas analysers for CO2, CH4, H2O](/contracts/ocds-b5fd17-47c43e6a-a6fa-4463-a570-945761449cf6): University of Leeds

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/be7bdb0d-5004-46e2-8a9b-08538bebd8ed-276624)