# Homes England - Roles-based Ethnographic Research

> A sourced UK public sector contract award published by Homes England \(the name adopted by the Homes and Communities Agency\).

## Key facts

- Buyer: [Homes England \(the name adopted by the Homes and Communities Agency\)](/buyers/homes-england-the-name-adopted-by-the-homes-and-communities-agency/contract-awards)
- Supplier: [ESRO](/suppliers/esro/public-sector-contract-awards)
- Award value: £100,000
- Tender value: £120,000
- Award date: 27 February 2025
- Published: 25 March 2025
- Contract start: 20 March 2025
- Contract end: 31 May 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 1cb0631e-a6b3-4c5f-a2fe-4a6efa8628d5-836131
- OCID: ocds-b5fd17-2fb12e1b-8a96-4d95-853a-eabd20cd91b8

## Description

Homes England needs to unlock the delivery of 1\.5m new homes within this parliament\. This will require significant changes to our approach as this target represents an increase in volume of homes built of around 40%\.\\r \\r To do that, we require a deeper understanding of the specific, profession-based roles that engage with Homes England - to understand and meet their needs - and the factors that will slow or accelerate progress\.\\r \\r At present, we consider roles in the context of 'segments' such as 'Medium-sized Housebuilders' But to understand where growth can come from - and the main barriers or opportunities, we need to build understanding and empathy with the specific needs of those who use our services\.\\r \\r This research will begin developing that understanding\. It will start with some of the key professions and segments essential to delivery of homes\. It will identify the specific, decision-making roles that engage with Homes England when planning new work\. And the factors that have material impact\.\\r \\r It will look at the nature of those roles, the challenges that are faced, with a view to identifying how Homes England can better support them - through tactical interventions all the way through to the future design of our services\.\\r \\r Further information and documents are available via Homes England's e-tendering system;\\r https://procontract\.due-north\.com/Advert?advertId=f9895a51-40da-ef11-8133-005056b64545

## Related contract awards

- [Homes England - Meridian Quays 2026 valuation](/contracts/ocds-b5fd17-22e7d054-5c4c-461b-8007-5dcce0e544eb) — Homes England \(the name adopted by the Homes and Communities Agency\)
- [Homes England - DARTS Lot 1 - Land at Northeye, Bexhill](/contracts/ocds-b5fd17-d95bc416-9999-4ec2-8091-c1b486a197d8) — Homes England \(the name adopted by the Homes and Communities Agency\)
- [Homes England - MCF4 Lot2 Further Competition for Integrated Change Programme \(ICP\) Strategic Partner](/contracts/ocds-b5fd17-99a1360e-43c7-4215-b37f-18d5cb99a4bc) — Homes England \(the name adopted by the Homes and Communities Agency\)
- [National Housing Bank Ltd - Solicitor - Development Loan - East Hoathly](/contracts/ocds-b5fd17-fe211a2b-4fcd-4a49-b801-31b66a14ad2a) — Homes England \(the name adopted by the Homes and Communities Agency\)
- [Audience Protection Measures on Video on Demand Services](/contracts/ocds-b5fd17-4bfb8607-baaf-410d-8298-4dc5f5e30636) — OFCOM
- [SCC - NR - RFQ - Community sector impact on maintaining independence and demand avoidance](/contracts/ocds-b5fd17-f5cf64a1-371e-4bd6-950a-7bfdeca6ef1e) — Surrey County Council
- [SCC - AS - RFQ - Investigating In-Work Poverty Research](/contracts/ocds-b5fd17-7ffb66e5-869e-4162-b2ec-40b70ca003b8) — Surrey County Council
- [Surrey County Council invites suppliers to conduct research into employer experiences in recruiting & retaining residents at Risk of Being Left Behind\. The purpose of this research is to increase our understanding of employer experiences, which will aid our ambition of an inclusive and sustainable economy in Surrey, from which everyone benefits\. Please refer to the published RFQ document found on the supplier portal on Proactis for further details and instructions\. https://supplierlive\.proactisp2p\.com/Account/Login?cid=surreycc The project reference number is RFX1000468](/contracts/ocds-b5fd17-3d78c2b0-8d4b-4829-989f-6566f0287379) — Surrey County Council
- [Translation & Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse & Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle & Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1cb0631e-a6b3-4c5f-a2fe-4a6efa8628d5-836131)