# DS291-19 Protective Monitoring Software

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [DEVON & SOMERSET FIRE & RESCUE SERVICE](/buyers/devon-somerset-fire-rescue-service/contract-awards)
- Contract winner: [SOFTCAT PLC](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £105,324
- Tender value: £105,324
- Award date: 27 July 2020
- Published: 4 November 2020
- Contract start: 27 July 2020
- Contract end: 26 July 2022
- Stage: awarded
- Procurement category: services
- Notice ID: a922cb9a-609c-4475-86e1-5899666208e1-391068
- OCID: ocds-b5fd17-2ff4177f-6e16-43b0-85db-4dbca352df30

## Description

Devon & Somerset Fire & Rescue Service is the largest non-metropolitan fire and rescue service in England\. We provide prevention, protection and response services across the counties of Devon and Somerset \(including Torbay and Plymouth\)\. We have 85 fire stations, the second largest number in England and over 1,900 committed and dedicated staff who work tirelessly to protect the 1\.7 million people who live in our counties\. Increasing Information Security risks coupled with General Data Protection Regulation \(GDPR\) and Code of Connection compliance, Airwave and Emergency Services Network \(ESN\), require a replacement Protective Monitoring solution\. Essentially this is a cyber fire alarm that will notify if it detects 'smoke' for investigation\. That could include multiple failed attempts to login, could be a forgotten password or an attack, or known attack behaviour at the firewall\. Currently there is no visibility of potential issues\. The National Cyber Security Centre \(NCSC\) is specifying a Cyber Assessment Framework \(CAF\) for the Critical National Infrastructure \(CNI\) based on the EU Security of Networks and Information Systems \(NIS\) Directive\. The CAF is made up of four objectives, one of which is Security Monitoring which a correctly configured Protective Monitoring solution would cover\. Procurement of a protective monitoring system will enable Devon & Somerset Fire & Rescue Authority to implement the required controls to protect the IT networks and to meet NCSC, Airwave/ESN and GDPR compliance\.

## Related contract awards

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- [Project and Portfolio management](/contracts/ocds-b5fd17-bb64a6a8-0630-4570-8bb3-c62e7a2e53b1): UK SHARED BUSINESS SERVICES LIMITED
- [UKSBS ServiceNow renewal](/contracts/ocds-b5fd17-3035c8b4-7c73-4c49-b382-ce988dc4c3fc): UK SHARED BUSINESS SERVICES LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a922cb9a-609c-4475-86e1-5899666208e1-391068)