# Brunel ITSM Service Desk Software

> A sourced UK public sector contract award published by BRUNEL UNIVERSITY LONDON.

## Key facts

- Buyer: [BRUNEL UNIVERSITY LONDON](/buyers/brunel-university-london/contract-awards)
- Supplier: [Freshworks Technologies UK Limited](/suppliers/freshworks-technologies-uk/public-sector-contract-awards)
- Award value: £287,967
- Tender value: £325,000
- Award date: 21 November 2022
- Published: 9 December 2022
- Contract start: 25 November 2022
- Contract end: 5 May 2024
- Stage: awarded
- Procurement category: services
- Notice ID: d3d42b33-076e-4a21-8f2c-b7651d91f3fc-597601
- OCID: ocds-b5fd17-301fb4e8-773e-46e5-929f-8e8eee911c1b

## Description

Contract for the provision of IT Service Management Service Desk Software for up to 150 users\. This contract has been awarded on a Call-Off Contract via G-Cloud 12 Framework Agreement \(RM1557\.12\)

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d3d42b33-076e-4a21-8f2c-b7651d91f3fc-597601)
