# UKSBS ServiceNow renewal

> A sourced UK public sector contract award published by UK SHARED BUSINESS SERVICES LIMITED.

## Key facts

- Buyer: [UK SHARED BUSINESS SERVICES LIMITED](/buyers/uk-shared-business-services-limited/contract-awards)
- Supplier: [SoftCat Plc](/suppliers/softcat/public-sector-contract-awards)
- Award value: £927,747
- Tender value: £910,698
- Award date: 20 May 2025
- Published: 18 August 2026
- Contract start: 28 June 2025
- Contract end: 27 June 2027
- Stage: awarded
- Procurement category: goods
- Notice ID: 50efebc4-42c1-460d-8719-542b27f8da91-910657
- OCID: ocds-b5fd17-3035c8b4-7c73-4c49-b382-ce988dc4c3fc

## Description

\*\*\*\*\* THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION \*\*\*\*\* UK Shared Business Services \(UKSBS\) had a requirement for the provision of a ServiceNow ITSM Solution\. This procurement is being concluded under the CCS G-Cloud 14 \(RM1557\.14\) framework\. \*\*\*\*\* THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION \*\*\*\*\* Variation 001 has been carried out in accordance with the Call-Off Contract to increase the total value by £6,546\.31 excluding VAT\. The new total Contract value will be £917,244\.43 excluding VAT\. \*\*\*\*\* THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION \*\*\*\*\* Variation 002 has been carried out in accordance with the Call-Off Contract to increase the total value by £10,502\.57 excluding VAT\. The new total Call-Off Contract value will be £927,747\.00 excluding VAT\.

## Related contract awards

- [ACAS27419 - Conflict Competence Framework](/contracts/ocds-b5fd17-dd03bdac-5d61-4c97-b16c-d0744aef36e9) — UK SHARED BUSINESS SERVICES LIMITED
- [GSS24875 - European Portfolio Manager](/contracts/ocds-b5fd17-2c63227e-4e07-41be-8832-f6356a63a786) — UK SHARED BUSINESS SERVICES LIMITED
- [CS21589 - Senior Salesforce Developer](/contracts/ocds-b5fd17-96869aa1-613a-49af-a4c2-a216c7005dce) — UK SHARED BUSINESS SERVICES LIMITED
- [CS21590 - Software Tester](/contracts/ocds-b5fd17-fd83946e-a520-4d07-b76d-f111b85d2dc3) — UK SHARED BUSINESS SERVICES LIMITED
- [Microsoft Cloud Solution Provider \(CSP\) Licensing Program](/contracts/ocds-b5fd17-5b4f4032-2b0d-42b9-9af7-1e8159ca476c) — UK SHARED BUSINESS SERVICES LIMITED
- [Egress Protect & Prevent Licenses](/contracts/ocds-b5fd17-d9a642dc-3ac2-44b0-9fd1-40148284dc66) — Leicestershire County Council
- [GB-Glasgow: Captiva Software and Maintenance Renewal](/contracts/ocds-b5fd17-51dea413-8f7f-4c4a-aef7-87ddb6e8f714) — Student Loans Company
- [NNC - Backup software solution offering data security and regulatory compliance for the Council's in the cloud infrastructure](/contracts/ocds-b5fd17-c4cf5f8b-881e-4582-9216-746bdf236ef3) — North Northamptonshire Council
- [Award of Conductive Energy Devices and Associated Equipment](/contracts/ocds-b5fd17-1908f0dd-8662-49a0-b6ab-b4c7a997fe5b) — Ministry of Justice
- [WSFT - Capital Purchase - IT - Dell laptops](/contracts/ocds-b5fd17-7526b81a-7a2b-4360-bb23-85432986289d) — West Suffolk NHS Foundation Trust
- [Provision of Office Supplies](/contracts/ocds-b5fd17-5e1046dd-5ef8-47df-b38b-5818911c0973) — Government Commercial Agency
- [Oxygen Cylinders \(Medical Gas Cylinders & Associated Cylinder Tracking](/contracts/ocds-b5fd17-bb47217e-c4d2-4cbf-bcc8-1dd4d167c514) — Northumbria Healthcare Facilities Management Limited

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/50efebc4-42c1-460d-8719-542b27f8da91-910657)