Debt Recovery Services (DRS)
Contract Details
- Stage
- Open Tender
- Published
Timeline
Description
The procurement of a debt recovery service and in-house tracing for former tenant debt customers who are no longer a resident with us to improve our overall collections performance across the Group. Our objectives from this procurement exercise are: o A DCA that can fulfil all the requirements. o Clear SLA and performance metrics in place for FTA collection (Monthly reporting cycle) o The ability to trace in-house before referring to the DCAs (this could be through a DCA portal) London & Quadrant Housing Trust is conducting this procurement on behalf of itself and all of its group entities Additional information: https://in-tendhost.co.uk/lqsupplychainmanagement Is a Recurrent Procurement Type? : No
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