# Digital Pathways Framework

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Tender value: £297,600,060
- Published: 18 October 2023
- Planned start: 24 January 2024
- Planned end: 23 January 2028
- Stage: open_tender
- Procurement category: services
- Notice ID: decc6119-9126-418e-94eb-2c3da07f47e6-690015
- OCID: ocds-b5fd17-30a36c54-a5ea-4b31-acbb-8939b3fa8685

## Description

NHS England is establishing a framework agreement for the provision of Digital Pathways solutions and associated capabilities for primary care IT, and which utilises a refreshed set of solution capability requirements\. The scope of the Digital Pathways services and systems covers the following Capabilities \(as more particularly described https://gpitbjss\.atlassian\.net/wiki/spaces/DPL/overview\): • Care Navigation - supporting the ability to get patients the right support at the right time to help manage a range of needs\. • Online Consultations and Online Patient/Service User Request Reporting - supporting the provision of data collection, reporting and display \('dashboard'\)\. • Online Patient/Service User Request - supporting the ability to raise and respond to administrative requests from Patients \(or their representative\) or a Service User\. • Online Patient/Service User Consultation - supporting the interaction between a patient \(or their representative\) and a Service User, including requests for support, capturing information on behalf of a patient and verifying their details\. • Cross-Organisational - Appointment Booking - enabling appointments for patients and service users to be booked by health/care professionals across organisational boundaries\. • Prescription Ordering - Citizen - enables Patients to request for a repeat medication \(recorded in the 'Prescribing' capability\) to be issued online\. • Video Consultation - enables Health or Care Professionals to conduct secure live remote Video Consultations with individual or groups of Patients/Service Users, ensuring they can receive support relating to healthcare concerns when a Video Consultation is most appropriate\. • View Record - Citizen - enables Citizens to view content from their Electronic Patient Record \(EPR\) online \(to integrate with 'Patient Information Maintenance - GP Solution' capability\)\. • Communication Management - supports the delivery of communications to recipients\. The Atamis project reference for this opportunity is C193795\. To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family\.force\.com/s/Welcome\. The full tender suite is available via the portal once registered\. Should Tenderers have any problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family\.force\.com/s/Welcome\. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis\.co\.uk

## Related contract awards

- [D&A Platform Run & Maintain](/contracts/ocds-b5fd17-58fe109d-49a3-4eea-957d-31f6bd69ff81): NHS England
- [IT Operations Centre](/contracts/ocds-b5fd17-e780baf5-a211-4ca2-a85a-9925bd8fd863): NHS England
- [Inquiry E Disclosure Platform](/contracts/ocds-b5fd17-521ee39b-0c8c-4aa6-aaf3-0c4c876df72a): NHS England

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/decc6119-9126-418e-94eb-2c3da07f47e6-690015)