# Contracts for Language Services

> A sourced UK public sector contract award published by Ministry Of Justice.

## Key facts

- Buyer: [Ministry Of Justice](/buyers/ministry-of-justice/contract-awards)
- Supplier: [THEBIGWORD Group Limited](/suppliers/thebigword-group/public-sector-contract-awards)
- Award value: £232,400,000
- Tender value: £232,400,000
- Award date: 25 May 2016
- Published: 3 September 2019
- Contract start: 31 October 2016
- Contract end: 30 October 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 975cb99e-fec6-430f-8f31-fd532a907137-304553
- OCID: ocds-b5fd17-30fea161-adca-11e6-9901-0019b9f3037b

## Description

The services have been procured in 4 Lots\. The services are face to face, telephone and video interpreting services for spoken languages \(Lot 1\), translation and transcription services \(Lot 2\), non-spoken language services \(Lot 3\) and quality assurance of language services \(Lot 4\)\. The services are required across the justice sector, including for all Courts and tribunals in England and Wales and some tribunals in Scotland, as well as for other justice sector bodies\. The services are available to the Ministry of Justice, executive agencies and its arm's length bodies, other public sector bodies and non-public sector bodies who provide services to the justice sector\. The bodies within the scope of this contract are: - the Ministry of Justice - all executive agencies of the Ministry of Justice, whether or not in existence at the date of this notice, including but not limited to the National Offender Management Service, Her Majesty's Courts and Tribunals Service, the Legal Aid Agency, the Criminal Injuries Compensation Authority and the Office of the Public Guardian - all non-departmental public bodies of the Ministry of Justice, whether or not in existence at the date of this notice, including but not limited to the Youth Justice Board, the Parole Board, the Judicial Appointments Commission, the Sentencing Council and Independent Monitoring Boards - all Police and Crime Commissioners and their forces - all law enforcement agencies and forces - other public sector bodies as set out in Annex A - non-public bodies operating in the justice sector One supplier has been appointed for each Lot and awarded a contract which has been entered into with the Secretary of State for Justice\. The contracts will provide for the Secretary of State for Justice to act as commissioner of services for the bodies listed above\. The initial term of the contracts is 4 years with options to extend for two further periods of up to 1 year each and a further exceptional extension option for up to 1 further year which can be exercised irrespective of whether the other extension options have been exercised\.

## Related contract awards

- [Customer Segmentation](/contracts/ocds-b5fd17-8289b49a-1ef0-4097-82c0-00977c38980e) — Ministry Of Justice
- [Customer \(CX\) Maturity](/contracts/ocds-b5fd17-041e3783-19bf-4b81-b77c-e1a824b45d02) — Ministry Of Justice
- [Supervision Billing: Direct Debit Service](/contracts/ocds-b5fd17-d9a0a432-126c-40a7-bee8-08c1b537420a) — Ministry Of Justice
- [OPG/LPA Awareness Research](/contracts/ocds-b5fd17-ecc54d5b-a5b9-4222-8898-8b0e74e737e9) — Ministry Of Justice
- [SEN20231-SEN-TAXI-Brooksby Melton College](/contracts/ocds-b5fd17-08326797-d738-447c-9aa6-156a9505a094) — Leicestershire County Council
- [2026-08-07 09:00 - QBE959 Newmarket & Gazeley to Riverwalk School, Bury St Edmunds - AWARD](/contracts/ocds-b5fd17-b8f51468-ddfc-4b13-b56e-af10669ad163) — Suffolk County Council Passenger Transport
- [QHL118 09:00 2026-09-01 Glemsford to WS Training, Haverhill - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-97ec37c1-e8fe-4ab5-a737-0f93dfeabe48) — Suffolk County Council Passenger Transport
- [2025-097 Microsoft Enterprise Agreement & Associated Services](/contracts/ocds-b5fd17-799c2c53-9c0f-44b7-a80c-04573ee782e9) — Ofgem

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137-304553)