# Support for Maritime Training \(SMarT\) IT Managed Service

> A sourced UK public sector contract award published by MCA - Maritime and Coastguard Agency.

## Key facts

- Buyer: [MCA - Maritime and Coastguard Agency](/buyers/mca-maritime-and-coastguard-agency/contract-awards)
- Supplier: [MADE TECH LIMITED](/suppliers/made-tech/public-sector-contract-awards)
- Award value: £704,547
- Tender value: £704,547
- Award date: 27 March 2024
- Published: 2 February 2026
- Contract start: 1 April 2024
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 6c44402a-4825-4609-9373-e16b9830296f-881682
- OCID: ocds-b5fd17-31656322-0d1a-4f71-8e3e-a5282bb866be

## Description

The MCA had a requirement for a contract to provide an IT managed service to the newly developed SMarT application to ensure that the services are secure and functional and maintained\. A 2-year contract has been let for the provision of an IT Managed Service including support and maintenance, Incident Management, Problem Management, Change Management and Service Requests for the SMarT portal\. Two 12-month optional extensions have been included in the contract\. Provision for continual improvement packages to be costed and agreed on a case-by-case basis\. An allowance of £200k has been allowed within the contract, in addition to the 2-year fixed price\. This opportunity was open to all suppliers under Lot 3d of the Crown Commercial Service's Technology Services 3 framework \(RM6100\)\.

## Related contract awards

- [HMCG Vehicle Fit Out & Installation](/contracts/ocds-b5fd17-5a0c4c42-794e-41b3-aa0c-1c0905b5263b) — MCA - Maritime and Coastguard Agency
- [Coast Clever Campaign 2026](/contracts/ocds-b5fd17-971e316e-0412-4010-9bbd-4100e6137769) — MCA - Maritime and Coastguard Agency
- [IT Project Manager](/contracts/ocds-b5fd17-ad304319-ce6d-4412-b0af-3b00ab39a5fc) — MCA - Maritime and Coastguard Agency
- [Finance Deputy Management Accountant](/contracts/ocds-b5fd17-e349ba24-5439-4b26-a6a2-157be6f5b90a) — MCA - Maritime and Coastguard Agency
- [DROITS and Beacon Registry Continuous Improvement, Support and Maintenance 2026](/contracts/ocds-b5fd17-c4101132-e942-4831-ad7c-c2b99a45ac6f) — MCA - Maritime and Coastguard Agency
- [STL Data Platform Alpha Discovery](/contracts/ocds-b5fd17-6f7b234f-2920-4c38-bd4c-ac057e87813b) — Department for Culture, Media and Sport
- [ASC: Data Access Tool, Alpha and Beta](/contracts/ocds-b5fd17-c4ecd745-a0d8-496e-b87c-7730ebaae44c) — DHSC
- [Data Improvement Programme](/contracts/ocds-b5fd17-3e00b9df-c6d0-4982-98c0-62bd189ffad5) — Department for Culture, Media and Sport
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-88a2edd4-8980-4b30-90b2-cd06e6f272dd) — East Sussex County Council
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council
- [Technology Delivery Partner 2026](/contracts/ocds-b5fd17-2a03f0e3-ff79-468b-bffc-b6123bf61fb0) — GOVERNMENT PROPERTY AGENCY
- [QBE092 09:00 2026-08-24 Brandon & Lakenheath to West Suffolk College, Bury St Edmunds - 6-seater and a Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-c26c4d20-3bb7-4548-9459-91f832bd3c38) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6c44402a-4825-4609-9373-e16b9830296f-881682)