# UK SBS PS18260 - Department for Business, Energy and Industrial Strategy : Emergency Consumer Advice Line

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UK SHARED BUSINESS SERVICES LIMITED](/buyers/uk-shared-business-services-limited/contract-awards)
- Contract winner: Sitel UK Ltd
- Award value: £99,950
- Tender value: £99,950
- Award date: 22 February 2019
- Published: 20 March 2019
- Contract start: 1 April 2019
- Contract end: 31 March 2020
- Stage: awarded
- Procurement category: services
- Notice ID: ee1e7660-ee32-4261-b734-0e07826a4554-277187
- OCID: ocds-b5fd17-31a3c6ee-cb4c-4024-b45b-2725fd0a2f12

## Description

\*\*\*\*\*\*This is not a call for Competition\*\*\*\*\*Contract was procured through competition via Crown Commercial Services Framework RM3815 Contact Centre Services for the provision of an Emergency Consumer Advice line for the Department for Business, Energy and Industrial Strategy

## Related contract awards

- [UKRI Penetration Testing Services](/contracts/ocds-b5fd17-02ab3ede-3735-4f6d-a280-5b5eea766387): UK SHARED BUSINESS SERVICES LIMITED
- [DDaT27528](/contracts/ocds-b5fd17-c765f543-86ab-4661-9362-bf38722685fb): UK SHARED BUSINESS SERVICES LIMITED
- [DDaT26469 - Software Asset Management Tool](/contracts/ocds-b5fd17-73c83b1e-abd0-4885-af82-243b7a06aa47): UK SHARED BUSINESS SERVICES LIMITED
- [Admin surge support service](/contracts/ocds-b5fd17-65091d5d-c056-4ed3-a56c-42e957c6fa38): Home Office
- [Helpdesk Function](/contracts/ocds-b5fd17-92ad1f29-d79f-46fb-af7f-06a1dac3592d): HS2
- [Provision of Health Measure at the Border COVID Helpline](/contracts/ocds-b5fd17-11f2d960-1f6f-4b26-9d83-dcf9a8baf84e): Crown Commercial Service

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ee1e7660-ee32-4261-b734-0e07826a4554-277187)